Hur handlar jag?

  1. Välj kategori och den produkt du är intresserad av. Ange dina önskemål i detalj (till exempel storlek och färg) och klicka på "Lägg i varukorgen." Produkten placeras automatiskt i din varukorg.
  2. I varukorgen ser du beloppet du har handlat för. Vill du se dina produkter, ta bort eller ändra antal så klickar du på "Till kassan".
  3. I kassan loggar du in eller registrerar dig som kund (om du inte handlat tidigare).
    Det är viktigt att du anger rätt e-postadress då orderbekräftelsen med ditt ordernummer skickas till den adress du anger.
  4. Du kontrollerar din order, väljer hur du vill betala och hur varorna ska fraktas. Du godkänner våra köpvillkor och går vidare genom att klicka på "Slutför köp".
  5. Din order skickas till oss samtidigt som du får en bekräftelse med e-post.
    Kontakta oss om du ej mottagit din orderbekräftelse inom 1 dygn.
  6. Dina varor levereras inom 14 dagar (vår ambition är att leverera lagerförda varor samma dag eller följande dag som betalning erhållits).

Vid frågor är du varmt välkommen att kontakta oss.

Vi hoppas du blir nöjd med din beställning!

FAQ

DO I NEED TO SET UP AN ACCOUNT TO PLACE AN ORDER?

YOU CAN SHOP AT EMITE WITHOUT CREATING AN ACCOUNT. 

WHAT ARE YOUR SHIPPING METHODS AND COSTS?

WE OFFER FREE SHIPPING VIA POST NORD OR TNT FEDERAL EXPRESS ON ALL ORDERS TO EUROPE, CANADA AND USA.      

WHAT ARE YOUR RETURN POLICIES?

RETURNS

YOU MAY RETURN ANY NON-FINAL-SALE PRODUCT ORDERED ON THE EMITECOSMETICS.COM WEBSITE FOR REFUND WITHIN FOURTEEN (14) CALENDAR DAYS FROM THE DELIVERY DATE. RETURNED PRODUCTS MUST BE IN THEIR ORIGINAL CONDITION, UNUSED, UNALTERED, AND IN THE SAME CONDITION IN WHICH IT WAS RECEIVED.  THE ORIGINAL PACKAGING SLIP/INVOICE MUST BE PROVIDED WITH ANY RETURN.

HOW DO I CANCEL MY ORDER?

IF YOU WISH TO CANCEL YOUR ORDER, PLEASE EMAIL US AT ORDER@EMITEMAKEUP.COM AS SOON AS POSSIBLE. WE WILL MAKE EVERY EFFORT TO ACCOMMODATE YOUR REQUEST BUT IN SOME CASES WE WILL BE UNABLE TO CANCEL ORDERS, SUCH AS ORDERS THAT HAVE ALREADY SHIPPED.

WHAT FORMS OF PAYMENT ARE ACCEPTED ONLINE?

KLARNA, MASTERCARD AND VISA.

HOW IS MY PERSONAL INFORMATION SAFEGUARDED?

WHEN YOU PLACE AN ORDER OR ACCESS YOUR ACCOUNT INFORMATION, WE USE A SECURE SOCKET LAYER (SSL) ENCRYPTION THAT ENCRYPTS YOUR INFORMATION BEFORE IT IS SENT TO US TO PROTECT IT FROM UNAUTHORIZED USE. IN ADDITION, WE WILL TAKE REASONABLE STEPS TO ENSURE THAT THIRD PARTY BUSINESS PARTNERS’ TO WHOM WE TRANSFER ANY DATA WILL PROVIDE SUFFICIENT PROTECTION OF THAT PERSONAL INFORMATION.

WHAT PERSONAL INFORMATION IS COLLECTED?

IN ORDER TO USE CERTAIN FEATURES OF THE SITE, WE MAY COLLECT OR YOU MAY BE ASKED TO PROVIDE YOUR EMAIL ADDRESS, NAME, MAILING ADDRESS, TELEPHONE NUMBER, BILLING INFORMATION, GENDER, BIRTH-DATE, MESSAGE AND GIFT RECIPIENTS’ NAMES, ADDRESSES, TELEPHONE NUMBERS AND EMAIL ADDRESSES. MORE INFORMATION, INCLUDING HOW THIS INFORMATION MAY BE USED, PLEASE SEE OUR PRIVACY POLICY AT WWW.EMITEMAKEUP.COM/PRIVACY.

CONTACT US

CUSTOMER SERVICE IS AVAILABLE 9-16 GMT+1 HOURS, MONDAY-FRIDAY.

EMAIL US AT ORDER@EMITEMMAKEUP.COM OR CALL +46 8-5000 2920

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